Maverick Steel is a construction business that specializes in creating custom steel structures for commercial and industrial clients. With a reputation for high-quality work and exceptional customer service, Maverick Steel has built a loyal customer base and established itself as a leader in the industry. The company is committed to staying at the forefront of technology and innovation, which is why they invested in HubSpot and RevOps managed services to transform their sales and delivery system.
Challenge: Construction businesses face challenges in managing high ticket deals and delivery of services across multiple systems. This can lead to fragmented customer data, slow response times, and reduced efficiency.
Solution: Maverick Steel, a construction business, invested in HubSpot and RevOps managed services to build a customised sales and delivery system on HubSpot. This involved integrating HubSpot with their existing systems, creating a centralised customer database, and automating sales and delivery processes.
Impact:
- Maverick Steel saw a significant return on investment, with increased revenue and cost savings.
- The company saved 200 hours of man time per quarter, as automation streamlined processes and reduced manual data entry.
- HubSpot's analytics and reporting tools allowed Maverick Steel to track customer engagement and make data-driven decisions.
- The centralised customer database enabled the sales and delivery teams to work together more effectively, resulting in faster response times and improved customer satisfaction.
- The customised sales and delivery system on HubSpot allowed Maverick Steel to scale their business without adding significant overhead.
Overall, Maverick Steel's implementation of HubSpot and RevOps managed services transformed their sales and delivery system, resulting in increased efficiency, cost savings, and improved customer satisfaction. With a focus on automation, centralization, and data-driven decision-making, Maverick Steel is poised for continued success and growth in the years to come.
Maverick Steel remains a partner of RevOps Automated, we are working together to continually improve their systems, so that they can stay ahead of their competition.